Frequently asked questions

Everything you need to know about our services

The measurement period lasts 1 to 2 weeks. Your detailed report is available within one week after the measurements end.

Not at all. Our technician takes care of everything: installation and removal of the sensors, with no disruption to your daily life.

All appliances plugged into a standard electrical outlet: fridge, washing machine, dryer, etc. Up to 20 appliances simultaneously.

The capacity tariff charges for monthly consumption peaks. Our monitoring detects these peaks in real time and alerts you to avoid them.

Yes, the monitoring subscription is monthly and can be cancelled at any time, free of charge.

Absolutely. We are GDPR compliant. Your data is stored in Belgium with anonymous identifiers. No personal data is shared with third parties.

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How long does the audit take?